My sander was purchased from Home Depot. It was orange, not blue/green. I believe the part number reflects the difference, the MS500K is orange while the MS500 is blue/green.
Have you ever looked at the reviews on Amazon and wondered how true all these comments are? I certainly have. About half are 100% thrilled with the product, and the other half are completely negative. I can't claim to completely understand it. I figure it's a mix of people who had just bought the product, not having time yet to see a failure. And a bit of those company sponsored fake reviews that sway results in the positive, five star direction. Then you've got the fact that most people won't review a product unless it's negative.
Anyway, there used to be complaints in the reviews about the reliability of the the B&D sander product. They all said the same thing... it just fails after awhile. Frankly, I had that problem too, but I can say that for the money the sander is awesome. How could I possibly say a product is awesome for the money if it breaks? Well, if all the reviewers are saying it just fails outright, and you're thinking... this thing *is* a vibrating sander, maybe something on the inside has vibrated loose -- just perhaps? :) I opened it up and reconnected the motor wires, and blamo -- I was able to sand an entire wooden log home room with it.
Disassembly
The case is held is held together with four screws on the side. These screws have an unusual head, but can be easily removed with a standard flat head screw driver.
The Fix
Identify or remove loose terminal connections. Using pliers, pinch each connecting terminal slightly so they grip more tightly. You might also decide to solder the connectors on instead of relying upon their friction to hold them in place. I haven't found that to be necessary.
Reassembly
Simply get the wires back in place, put the shell together, and tighten the screws. Product fixed.
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